This payment policy applies to all purchases of women's jeans, jackets, T-shirts, and related apparel made via the Track23 website and our physical boutiques. By placing an order with Track23, you acknowledge and agree to the terms outlined below.
1. Accepted Payment Methods
We accept the following payment methods only:
American Express
Diners Club
Discover
JCB
Maestro
Mastercard
Visa
We also support various digital payment services to ensure secure online checkout. Full payment must be completed at the time of order submission for the order to proceed to processing.
2. Payment Authorization
When you submit an order, we initiate a temporary authorization hold on your payment method to verify sufficient funds. This hold is not an actual charge; the final charge is processed only when the order is confirmed and ready for shipment. The specifics of the authorization hold may vary by card issuer but typically expire within three business days.
3. Order Verification
For security reasons, Track23 reserves the right to review and verify orders. We may contact you to confirm billing details, shipping addresses, or payment information before processing an order. We reserve the right to cancel or refuse any order if we detect suspicious activity, invalid payment information, or potential fraud risks.
4. Billing Errors
If you notice any errors in the billing records for your purchase, please contact our customer support team immediately. We will investigate and resolve any verified billing errors in accordance with U.S. consumer protection regulations.
5. Contact information
Store Name: Track23
Address: 1201 Boston Post Rd, Milford, CT 06460, United States
Phone: +1 2036932590
Email: info@tracks23.com
Opening Hours: (Eastern Time)
Monday - Saturday: 11:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Response Time: We respond within 24 hours.