Payment Policy

This payment policy applies to all purchases of women's jeans, jackets, T-shirts, and related apparel made via the Track23 website and our physical boutiques. By placing an order with Track23, you acknowledge and agree to the terms outlined below.

1. Accepted Payment Methods

We accept the following payment methods only:

American Express

Diners Club

Discover

JCB

Maestro

Mastercard

Visa

We also support various digital payment services to ensure secure online checkout. Full payment must be completed at the time of order submission for the order to proceed to processing.

2. Payment Authorization

When you submit an order, we initiate a temporary authorization hold on your payment method to verify sufficient funds. This hold is not an actual charge; the final charge is processed only when the order is confirmed and ready for shipment. The specifics of the authorization hold may vary by card issuer but typically expire within three business days.

3. Order Verification

For security reasons, Track23 reserves the right to review and verify orders. We may contact you to confirm billing details, shipping addresses, or payment information before processing an order. We reserve the right to cancel or refuse any order if we detect suspicious activity, invalid payment information, or potential fraud risks.

4. Billing Errors

If you notice any errors in the billing records for your purchase, please contact our customer support team immediately. We will investigate and resolve any verified billing errors in accordance with U.S. consumer protection regulations.

5. Contact information

Store Name: Track23

Address: 1201 Boston Post Rd, Milford, CT 06460, United States

Phone: +1 2036932590

Email: info@tracks23.com

Opening Hours: (Eastern Time)

Monday - Saturday: 11:00 AM - 8:00 PM

Sunday: 11:00 AM - 6:00 PM

Response Time: We respond within 24 hours.